Having a difficult conversation with an employee
A difficult conversation, for example about performance or behaviour, is an important part of a manager's job. Preparation makes it constructive.
You will need
- Facts and examples
- A quiet room
- Notes
Steps
Prepare
Write down the facts and concrete examples.
Set aside time and a place
Get straight to the point
Describe what you have observed
Listen
Agree on changes
Record and follow up
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