Holding an exit interview
A departing employee often tells you more honestly than anyone else what works at the workplace and what does not. A well-handled departure protects your reputation and know-how, and keeps the door open for future cooperation.
You will need
- An exit interview question template
- A knowledge transfer plan
- A list of access rights, devices and keys
- Readiness for a request for a work certificate
Steps
Respond well to the resignation
Thank the employee for letting you know and check the notice period. Agree with HR on the last working day and whether remaining holidays are taken or paid out.
Make a knowledge transfer plan
Tell the team
Prepare the interview
Ask open questions
Record and use the feedback
Handle the practicalities
End on a good note
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