Mapping your team’s skills
A skills map shows what the team can do now and what it will need in the future. It helps you find weak spots, such as tasks that only one person knows how to do, and plan training and recruitment sensibly.
You will need
- A spreadsheet program
- A list of the team’s tasks and upcoming changes
- Team time for self-assessment, about 30 minutes per person
- A training budget
Steps
List the skills needed
Write down 10–20 skills the team’s work requires, such as systems, customer work and language skills. Also add skills that will be needed in 1–2 years.
Choose a scale
Ask for self-assessments
Complete it together
Build the matrix
Look for risks
Make a development plan
Update it yearly
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