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Using remote appointments

With a remote appointment, you can handle many issues from home. Good preparation makes a video call just as effective as an in-person visit.

You will need

Steps

  1. Test your device in advance

    Try out the camera, microphone and app the day before.

  2. Choose a quiet place

  3. Keep your notes at hand

  4. Show if needed

  5. Write down the instructions

  6. Know when a remote appointment isn't enough

  7. Check your booking

Open the guide in the app

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