Problems with electricity and internet contracts

With electricity and internet contracts, problems are caused by price increases, outages and incorrect bills. Know your rights.

You will need

• Contract
• Bills
• Details of outages

Steps

1. Check the contract terms

   Check the length of the contract and the terms for price changes.

2. Check the price increase

3. Terminate if needed

4. Claim compensation for outages

5. Complain about the bill

6. Compare offers

7. Get help

The full guide with every step is for members. Try 7 days for €0.99.

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