Overcoming phone anxiety
Many young people and adults avoid making phone calls and, for example, leave appointments unbooked. Phone anxiety is common, and it eases when you prepare well and practise in small steps.
You will need
- A phone and headphones
- Paper or a notes app for your call script
- A list of calls you have been putting off
- A quiet place to make the call
Steps
Identify what makes you nervous
Write down what you are afraid of: silence, saying the wrong thing or not understanding the answer. Once the fear has a name, you can plan a solution for it.
Write a call script
Prepare backup phrases
Have your details ready
Start with easy calls
Call as soon as you decide to
Calm your body
Record your successes
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