What to do after identity theft

In identity theft, someone else uses your details to take out loans, place orders or open new phone subscriptions, for example. Acting quickly limits the damage. This guide goes through the most important notifications and protective steps.

You will need

• A phone and a computer
• Your banking credentials or mobile certificate
• A list of the services you use
• Copies of the bills or messages that revealed the misuse

Steps

1. Block your credentials and cards

   Call your bank or the card blocking service and ask them to block your credentials and cards if you suspect they have fallen into the wrong hands. Order new ones to replace them.

2. Report the crime

3. Report lost documents

4. Block new credit

5. Check your credit record

6. Dispute orders and bills

7. Change your passwords

8. Keep an eye on things

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